Welcome to Oman Bazaar. We value our customers and strive to provide high-quality products and excellent service. If you are not completely satisfied with your purchase, please review our Return & Refund Policy below.
Returns
We accept returns within 7 days of receiving your order.
To be eligible for a return:
- The item must be unused, unworn, and in its original condition.
- The item must be returned in its original packaging with all accessories, tags, and manuals (if applicable).
- Proof of purchase (order number or receipt) is required.
Items that do not meet these conditions may not be eligible for a refund or exchange.
Non-Returnable Items
The following items cannot be returned unless they arrive damaged or defective:
- Perishable goods
- Personal care and hygiene products
- Customized or personalized items
- Gift cards
- Clearance or final sale items
Damaged or Incorrect Items
If you receive a damaged, defective, or incorrect item, please contact us within 48 hours of delivery.
Please include:
- Your order number
- Photos of the item
- Photos of the packaging
We will review your request and arrange a replacement or refund where applicable.
Refunds
Once we receive and inspect your returned item, we will notify you of the status of your refund.
If approved:
- Refunds will be processed to your original payment method.
- Processing time is generally 5–10 business days, depending on your payment provider.
Shipping charges are generally non-refundable unless the return is due to our error or a defective product.
Exchanges
We replace items only if they are defective, damaged, or incorrect. If you need an exchange, please contact us before returning the item.
Return Shipping
- Customers are responsible for return shipping costs unless the return is due to our mistake or a defective product.
- We recommend using a trackable shipping service, as we cannot guarantee receipt of returned items.
Order Cancellation
Orders may be canceled before they have been processed or shipped.
Once an order has been shipped, it cannot be canceled. You may request a return after receiving the item, subject to this policy.
Contact Us
If you have any questions about our Return & Refund Policy, please contact us:
Oman Bazaar
Website: omanbazaar.store
Email: omanbazaar8@gmail.com
Phone: +968 99262315
Address:
Al Khuwair Street
Muscat, Oman